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I'm Having Trouble With The Volume Of The Videos


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All of our videos have been recorded and checked with the appropriate volume levels and the videos themselves hosted with Vimeo, a highly regarded video hosting company, so if you're experiencing a volume issue it may be either the settings on the video or a device.

To check these, please look at the bottom right of the video in question and make sure the volume bars are turned up. They should look similar to that of bars you see showing internet or wifi connection. The more bars, the more volume. The fewer bars, the less volume. The toggle moves left to right.

If that doesn't impact anything, or the bars are at max volume, please check your audio settings on your device. Oftentimes, it ends up being either a device setting or even the settings on any headphones being used.

Please let us know if you run through this troubleshoot and still have issues, as we will need to investigate further and login as you to replicate what you're experiencing.

And remember! If you have any further questions or need help from our support team, don't hesitate to reach out to support@breakthroughguitar.com

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